There’s this bar in Soho UK, where you pay £100 for a bottle of champagne.
(It’s also not really champagne – it’s actually sparkling cider masquerading as champagne.)
And after you buy it?
One of the girls (with not a lot of clothes on) comes and sits next to you and talks to you for a while.
Now…
There are two types of people – in business – who will have two COMPLETELY different reactions to this:
First:
The Spreadsheet Merchant.
The Spreadsheet Merchant will look at this and say something like:
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Hmmph… we have this incredibly profitable bar, but then we have these girls who seem to be a complete overhead. You know what? Let’s get rid of them. It’ll save us some costs so we might even improve the margins a little bit.
===
Now there’s a second:
The Intangibilist.
(I don’t know if this is a real word in the dictionary but I don’t care – I’ll roll with it.)
The Intangibilist can SEE beyond just the pure raw data and balance sheets and P&Ls…
He can SEE how nobody is paying £100 for a fake bottle of champagne…
…without the half-naked girls sitting next to them and keeping them company.
I think you can see the writing on the wall, so I won’t belabour the point any further.
All I’ll say is this:
Apply The Intangibilist’s mentallity to your emails.
My book is a pretty good resource on how to.
And speaking of books…
„The Tyranny of Metrics“ is another wonderful book on this Spreadsheet Merchant vs Intangibilist theme – it’s worth a read.
[Part of this email’s content has been removed from this Email Echoes version of it.]
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